Terms of Use

Gloam Assets — a one-time-purchase Android app by Valaciel™.

Last updated: 1 August 2026

These terms cover your use of the Gloam Assets Android app. They are written in plain language on purpose. If something here is unclear, email Android-Support@valaciel.com and ask.

1. What you are buying

Gloam Assets is a paid Android application. Your purchase gives you a personal, non-transferable licence to install and use the app on devices linked to your Google account, for as long as Google Play and your device support it.

It is a one-time purchase. There is no subscription, no recurring charge, and no paid tier held back from you. Every feature in the app is included.

You are buying a licence to use the software. You are not buying ownership of the software itself.

2. Payment, refunds and delivery

All payments are processed by Google Play, not by us. We never see your card details, billing address, or Google account.

Refunds are handled under Google Play's refund policy and on Google's timetable. If you want a refund, request it through Google Play. We cannot issue, reverse, or expedite a payment we never received directly.

3. Your data is yours, and it stays with you

Gloam Assets is offline. The app does not request the Android INTERNET or ACCESS_NETWORK_STATE permissions, so it cannot send your vault anywhere. Your inventory, photos, receipts, serial numbers and values are stored encrypted on your device and nowhere else.

This is the point of the product, and it has a consequence worth stating plainly:

We cannot recover your data. Ever. Not if your phone is lost, stolen, broken, wiped, or reset. Not if you forget your app-lock PIN. We do not have a copy, because we never receive one.

4. Backups are your responsibility

Because we hold nothing, keeping a backup is entirely up to you.

The app can export a full ZIP backup from Settings → Data. Save it somewhere you trust and can get back to — a computer, an external drive, or a cloud drive of your choosing. Do this regularly, and check that your backup actually restores.

If you do not keep a backup and you lose your device, your vault is gone. We are sorry, and we still will not be able to help.

5. What support can and cannot do

Support is by email only, at Android-Support@valaciel.com. There is no ticket system, forum, or public issue tracker.

We can help with: bugs and crashes, problems importing or restoring a backup file you still have, questions about how a feature works, and Play Store install or licence issues.

We cannot help with: recovering a lost vault, recovering a forgotten PIN, retrieving data from a device you no longer have, or reversing a deletion. These are not policy limits — the data never leaves your phone, so there is nothing on our side to look in.

When reporting a bug, tell us your device model, Android version, and app version (shown in Settings). Please do not email us your vault, your backup file, or photos of your belongings; we do not want a copy and will not keep one.

6. Acceptable use

Use the app lawfully. Do not attempt to resell, sublicense, or redistribute it, and do not attempt to circumvent the Play Store licence check.

You are responsible for what you store in your vault and for complying with any laws that apply to that information where you live.

7. Availability and updates

We intend to keep the app working and to fix defects. We do not promise a specific update schedule, and we may change or remove features over time.

Because the app runs entirely on your device, a version you have installed keeps working whether or not we publish anything further, for as long as your Android version supports it.

8. No warranty, and limits on liability

The app is provided "as is", without warranties of any kind, whether express or implied, including fitness for a particular purpose.

Gloam Assets is a record-keeping tool. It is not insurance, not a valuation service, and not professional advice. Values, replacement estimates and warranty dates are only what you enter or what OCR reads from a document, and they may be wrong. Do not rely on the app alone for an insurance claim, a tax filing, or a legal dispute — verify against original documents.

To the fullest extent permitted by law, Valaciel's total liability arising from your use of the app is limited to the amount you paid for it. We are not liable for lost data, lost profits, or indirect or consequential losses.

Nothing in these terms limits rights you have under consumer law in your country that cannot be limited by agreement.

9. Changes to these terms

We may update these terms as the app changes. The "last updated" date above will change when we do. Continuing to use the app after an update means you accept the revised terms.

10. Contact

Valaciel™ Android-Support@valaciel.com valaciel.com

See also our Privacy Policy.